Problem Lightroom Classic plugin when installed from Apple App Store

#1

Hello,
I encounter the same problem as some people.
I bought Smart Shooter 4 with App Store.
It is impossible to use the Lightroom plugin

It seems that it is the same problem as for these people : "Failed to Launch Smart Shooter 4" LRC tethering and Unable to use as Lightroom Classic plugin when installed from Apple App Store

I have already sent an email with my proof of purchase to the support service without news. Can you help me please ?

Thank you
Erick

#2

Yes of course, I arranged this and replied via email.

#3

Thank you very much for the speed of response :+1:

#4

Hello Francis! I am having the same issue. I bought the app via the Mac app store, and I can’t use Lightroom now. The trial version from the tether tools website worked perfect for me. But I bought through the App Store so I would always have a copy to reinstall without hunting for emails, etc. But now I wish I would not have bought via apple with this issue. Can you help me please? I have sessions this weekend, and this is sort of stressing me lol