Sony A6000 No Live View

I connect my camera and everything is fine and working, when I go to live view the area to click live view is un-clickable . When I first installed the software live view was working , second time after I changed to a macro lens it failed as far as live view . Your camera compatible list shows the Sony A6000 , I should hope live view works .

The Sony a6000 does not support liveview over a tethered USB connection. So the software disables the parts of the UI related to liveview for this camera.

When I first installed the software live view was working

I can’t explain this part, I would expect it to not work at all for the a6000.
Or was this with a different camera?