I installed the program on my Windows 10 laptop. It seems to install correctly, I can even see the activation splash screen however, the main window of the program is totally white! Funny thing is when I scroll around the window I can activate some of the drop down menus. I even see a window appear when I attach and detach my camera.
The program works on my desktop computer but I’m trying to avoid taking that on location.
Thanks for writing. We are sorry to hear you are having issues with Smart Shooter 5 running on one of your machines. We do see some strange rendering issues like the one you have described when graphics drivers are out of date. Therefore, please check to see if you have any graphics driver updates that are available for your system. Please also check that you are on the latest available version of Windows 10. Please perform any and all available updates and restart the computer. This should resolve the issue.
If you continue to experience the issue, can you please send an email with some screenshots / screen recordings that document the issue. Please send this to techsupport@tethertools.com