# Smart Shooter 5 File Saving & Autofocus Issues

**URL:** <https://discourse.kuvacode.com/t/smart-shooter-5-file-saving-autofocus-issues/456>\
**Category:** Uncategorized\
**Created:** [23 July 2025 16:42 UTC](https://discourse.kuvacode.com/t/smart-shooter-5-file-saving-autofocus-issues/456 "2025-07-23T16:42:45Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![ExclusiveImage](https://discourse.kuvacode.com/user_avatar/discourse.kuvacode.com/exclusiveimage/32/78_2.png) [@ExclusiveImage](https://discourse.kuvacode.com/u/ExclusiveImage)\
**Post date:** [23 July 2025 16:42 UTC](https://discourse.kuvacode.com/t/smart-shooter-5-file-saving-autofocus-issues/456/1 "2025-07-23T16:42:45Z")

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Hi there! I just downloaded SS5 a few days ago and am working through the learning curve. I’m having so many frustrating technical issues!

My cameras:  
Canon Mark IV  
Canon R6 Mark II  
_Both are on the compatibility list_

Cables:  
Tether Tools tether pro cables

Computer:  
Windows laptop

Issues:

1. The settings keep automatically switching from recording images/video to both the camera and card to just the card. And even when it stays on “both”, the videos aren’t anywhere on my computer. (I have set a folder for downloads and they’re not there.)

2. Autofocus doesn’t work! Wth?! I recorded several clips thinking focus was on point (it looked like it in the preview) but then I realized when the AF box moved and I hit the autofocus button, it didn’t do anything! (The lens toggle is on AF mode, so that’s not it.) Without the ability to handle focus, the whole software is useless! What am I missing?

Thank you so much for your help!  
~Heidi